About You
You are a dynamic, hospitality-driven leader who understands that a great restaurant is more than just good food—it’s a gathering place, a community hub, and a go-to destination for exceptional hospitality, delicious meals, and memorable margaritas.
At Tacofino Metrotown, you’ll help create a space where locals and visitors alike feel at home, where people come not just to eat, but to connect.
You lead with heart and purpose. You believe that incredible guest experiences begin with a strong team, and you’re committed to building and supporting that team. You lead by example, create a positive and inclusive work culture, and actively mentor your people to grow and thrive.
You’re also passionate about being part of the local fabric, partnering with community organizations, getting involved in events, and making Tacofino Metrotown a proud and visible member of the neighbourhood.
What we offer:
Competitive salary + bonuses
Work/Life balance
Supportive leadership from a positive and engaged head office team
Eligibility for extended health and dental benefits
Maternity and Parental Leave Top-Up Plan
Employee and Family Assistance Program for you and your loved ones
Opportunities for continued growth
Our values:
Creative quality food - We create original, quality offerings with unique flavours
Community - We partner with our communities to support impactful, positive change
Inspired hospitality - We want to provide memorable experiences that cannot be found anywhere else
Our Team - We achieve our goals by embracing people for their individuality and supporting their personal and professional growth
Environment - We strive to make positive, sustainable decisions whenever possible
Your Responsibilities
Guest Experience
Working with your team to ensure great experiences for guests. Building great relationships with guests to create return customers
Working with your team to identify ways to give back to the local community
Seeking opportunities to build partnerships with the local community and participating in local initiatives
Building great relationships with guests to foster loyalty and repeat business
Maintaining a high-level of service that is aligned with our brand standards
People
Fostering and maintaining a positive workplace culture that encourages growth and great guest experiences
Leading by example, jumping in to support service when needed - whether on the floor or in the kitchen
Hire, train, and develop a strong team, working closely with HR on recruitment and retention
Collaborating with head office in sales-building campaigns, including friendly competitions and employee rewards
Ensuring performance reviews, development opportunities, promotion and compensation decisions are fair, equal, and in line with the standards of the company guidelines
Providing orientations, ongoing training and development and coaching opportunities, and performance reviews to support individual and team development
Ensuring your team is in compliance to appropriate safe food-handling procedures as per the Vancouver Coastal Health Guidelines
Food
Ensuring that quality remains a priority and is upheld to Tacofino’s standards
Oversee ordering, inventory management, and equipment maintenance
Maintaining consistency and quality across food and beverage offerings
Ensuring your team complies with food safety and health regulations
Operations
Overseeing and coordinating the daily operations of the restaurant
Monitoring and maintaining food and labour targets to meet goals, including sales and community initiatives
Creating schedule templates, forecasted labour, and sales tracking
Performing and submitting bi-weekly inventories, organizing invoices, and supporting payroll
Other duties as required
To be qualified for this role, you will have:
A minimum of 2 years in a leadership role managing 20 employees, ideally in both front of house and back of house
A minimum of 4 years of culinary experience in a fast-paced, high-volume professional kitchen environment
Proven cooking ability, excellent knife skills, and a seasoned palate
Experience leading guest experience initiatives that increase customer loyalty, satisfaction, and return visits
A collaborative leadership style that builds strong front of house and back of house teamwork and culture
A demonstrated passion for soulful food, people, and the restaurant industry
Flexibility to work evenings and weekends according to the needs of the business
At Tacofino, we believe our people are what makes us great. If you are a positive person with a strong work ethic that is looking to join a fun and safe workplace culture, then we invite you to apply for this role by submitting a resume.
We believe in creating an inclusive environment and welcome all qualified applicants to apply.
Pay: $55,000.00-$60,000.00 per year
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